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Desk2018-12-11T17:07:26+00:00

ZOHO DESK

May your Costumer Service be the Heart of your Company.

✔Ticket System
Call Center Software
✔Support from Social Media
✔Agents Productivity

✔Forum and Knowledge Base
✔Team Work Collaboration
✔Reports and Information Management
✔Help Center Essencial Processes

FREE

$000agent/monthly
  • 3 Agents
  • Email Inbox/Web Forms
  • Working Modes
  • Forum
  • Domain Map
  • SLAs by Priority
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard

PROFESSIONAL

$1500agent/monthly
  • Include Everything of the Free +
  • Multiple Channels Support
  • Helpdesk Automatizations
  • Multiple Departments Supervision
  • Budget Manager
  • Advanced SLAs with Office Hours
  • Integration with Zoho CRM/synchronization in both ways
  • Satisfaction Punctuation of the Client
  • Telephony in the Cloud using Twilio
  • Advanced Reports and Dashboard

ENTERPRISE

3000agent/monthly
  • Include everything of the Professional +
  • Multiple Marks Help Center
  • Schedules Reports
  • Crossing Reports by Department
  • Contract Management
  • Ticket Personalized Templates
  • Control Access by Roles
  • Tracker Zoho Bug Integration
  • Telephony in the Cloud with IVR
  • Support with Life Chat

Zoho Desk integrates with

And much more

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